Frequently Asked
"Your Questions, Clearly Answered."
Clarity Builds Confidence
This FAQ page is designed to give you straightforward answers to the most common questions about our services, processes, and compliance responsibilities. Whether you're preparing for a project, seeking advice on regulations, or just want to understand how we operate - you'll find practical information right here. If your question isn’t listed, please contact us as we’re just a call or message away.
General Information
What services does ESP offer?
ESP offers elite environmental safety consulting services across four key disciplines: Asbestos Consulting, Occupational Hygiene, Environmental Consulting, and NATA-accredited Laboratory Testing. Each service line includes detailed assessments, testing, compliance support, and risk management solutions.
Where do you operate?
We service clients across Australia, including regional and metropolitan locations. Our consultants are field-ready and based in key locations.
How do I get started?
Use our streamlined contact form or call our intelligent routing line to be connected with the right expert, first time.
Why should I choose ESP over other consultants?
ESP is built on elite performance. Our team includes industry-recognised experts, Licensed Asbestos Assessors, Certified Occupational Hygienists, and environmental scientists. With NATA-accredited labs and ISO-certified systems, we deliver precision, reliability, and next-day turnaround where possible.
Can ESP provide urgent support?
Yes. Use our contact us form submission to prioritise your case. All requests are triaged the same way meaning they are all treated with urgency and prompt action.
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There is a section that allows a date and time to be entered for specific deadlines, so our team have this information immediately
How quickly can I get a response?
Our systems are designed for zero delay. Enquiries are triaged via our advanced call and contact form routing to ensure the right specialist gets back to you without unnecessary wait.
Are you fully insured and compliant?
Yes. We carry full professional indemnity and public liability insurance, and comply with all relevant Work Health and Safety (WHS) and environmental legislation.
Why is asbestos testing critical?
Asbestos can cause serious health conditions such as mesothelioma and asbestosis. Testing identifies the presence of asbestos-containing materials and allows for safe management or removal before disturbance.
How fast can I get lab results for asbestos testing?
We offer next-day turnaround for most asbestos samples processed in our NATA-accredited lab.
What types of asbestos services do you offer?
We provide asbestos surveys, registers, risk assessments, management plans, clearance certificates, air monitoring, soil analysis, demolition clearance, HAZMAT audits, and lab testing.
Can ESP help with asbestos in soil or construction materials?
Absolutely. We assess, sample, and report on asbestos in soils, building materials, and mechanical components. We also conduct remediation support and clearances.
Are your asbestos assessors certified?
Yes. All asbestos-related work is conducted by Licensed Asbestos Assessors (LAAs) and trained professionals, following Australian regulatory standards.
Are your asbestos assessors certified?
Yes. All asbestos-related work is conducted by Licensed Asbestos Assessors (LAAs) and trained professionals, following Australian regulatory standards.
What is occupational hygiene?
Occupational hygiene involves the assessment and control of workplace hazards like dust, noise, chemicals, heat stress, and air quality to protect worker health.
Are your hygiene consultants certified?
Yes. Our occupational hygienists are members of AIOH and follow strict codes of practice to deliver risk-led, practical solutions.
What does environmental hygiene include?
Environmental hygiene focuses on external environmental hazards such as odour, ambient dust, perimeter air quality, surface water testing, and environmental noise.
Can you support incident or complaint investigations?
Yes. We provide odour and noise complaint response, community health risk assessments, and data-driven reporting to support legal or compliance matters.
Which assessments do you offer?
Our team conducts site-specific evaluations for:
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Personal exposure monitoring
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Chemical and dust analysis
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Noise and vibration surveys
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Mould, bacteria and biohazard assessments
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Environmental air and water quality testing
Can ESP assist with EPA or regulatory compliance issues?
Yes. Our environmental consultants are well-versed in EPA regulations across NSW and VIC. We provide assessment, reporting, and liaison support to help clients meet or exceed their legal obligations.
Do you manage projects with other contractors or engineers?
Yes. We regularly coordinate with geotechnical firms, civil engineers, architects, and remediation contractors to ensure integrated outcomes. ESP can act as the lead consultant or operate within multi-disciplinary teams.
How do I know if my site needs a contamination assessment?
If you’re buying, selling, developing, or managing land that’s been used for industrial, agricultural, or waste activities, a Preliminary Site Investigation (PSI or Phase 1) is generally required. We can advise on this and guide you through the process.
Can you help manage environmental risk on construction sites?
Absolutely. We develop and implement site-specific Environmental Management Plans, erosion and sediment control measures, and ongoing monitoring programs to support compliance during all project stages.
What is the difference between a Phase 1 and Phase 2 site assessment?
​ESP handles both seamlessly, including stakeholder reporting.
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Phase 1 (Preliminary): Desktop study, site inspection, and risk profiling.
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Phase 2 (Detailed): Intrusive sampling and lab analysis to quantify contamination levels.
What’s your turnaround time for environmental reports?
Standard turnaround for most reports is 5–10 business days. We also offer expedited service for urgent projects or compliance deadlines.
Hours Of Operation
Between the hours of 8am to 3pm as our standard sample acceptance window.
24hr drop box system is in place at entry of our Laboratory (off Kings Road) should you require to drop-off your sample outside the above times. ​
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We are open by appointment Saturday and Sunday. ​
Do I need an appointment to submit a sample?
No appointment is required. Simply follow our chain of custody process or contact us to arrange courier collection.
What can I test in your lab?
We test for asbestos in bulk materials, soils, mechanical components, dust, and fibre samples. All testing is performed in NATA-accredited laboratories.
Can your lab support large-scale remediation projects?
Yes. Our lab supports major infrastructure, remediation, and demolition programs across Australia with rapid testing and detailed compliance reporting.
​What’s your turnaround time?
Standard asbestos sample testing is returned within 24 hours. Express options are available.
Do you provide on-site laboratory services
Yes. We provide a site field laboratory for major projects across Australia