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Dark Rocks

Terms, Privacy & Accessibility

"Our Commitment to Transparency & Access"

Terms & Conditions

Terms & Conditions

By accessing this website or using the services of Environmental Safety Professionals Pty Ltd ("ESP," "we," "our," or "us"), you agree to be bound by the following terms and conditions. These terms govern your use of our website, engagement with our services, and any other interaction with our business.

 

1. Services

We provide environmental, occupational hygiene, asbestos, and safety consulting services across Australia. Details of individual services may be found on our Services pages.

 

2. Payment Terms

All fees are payable as per our invoice terms. Non-account clients must pay upfront; account holders may have 7-day or 30-day terms depending on their agreement with ESP.

 

3. Intellectual Property

All content on this website, including text, graphics, logos, and resources, is the intellectual property of ESP unless otherwise stated. Reproduction or distribution without written consent is prohibited.

 

4. Liability

ESP makes every effort to ensure the accuracy and reliability of the information presented, but we accept no liability for any loss arising from reliance on information on this site or in our deliverables.

 

5. Changes

We reserve the right to change or update these Terms at any time without notice. Your continued use of our website and services constitutes acceptance of any revisions.

 

6. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Privacy Policy

Privacy Policy

ESP is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

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1. What We Collect

We may collect personal information such as your name, contact details, business name, and information related to your projects. We also collect usage data via cookies to improve our website.

 

2. Use of Information

We use your information to:

  • Deliver and manage services

  • Communicate with you

  • Comply with legal obligations

  • Improve our website and client experience

 

3. Sharing of Information

We do not sell your personal information. It may be shared with third parties only when necessary to deliver services (e.g., accredited labs, subcontractors) or when required by law.

 

4. Data Security

We take reasonable steps to protect personal data from loss, misuse, or unauthorised access using secure systems and processes.

 

5. Your Rights

You have the right to request access to your personal information and request corrections where necessary. Contact us at info@esplabs.com.au.

Accessibility Statement

Accessibility Statement

ESP is committed to ensuring digital accessibility for all users, including people with disabilities.

 

1. Our Commitment

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible. This includes:

  • Clear and structured page layouts

  • Mobile-responsive design

  • Alt text for key images

  • Font readability and colour contrast

 

2. Ongoing Improvements

Accessibility is a continuous effort. We regularly review our website to identify and resolve accessibility barriers.

 

3. Feedback & Assistance

If you experience any difficulty accessing content or using our site, please contact us at info@esplabs.com.au or call 1300 377 522. We welcome feedback and are committed to providing content in accessible formats when requested.

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